Basic Information
The Course Deals With Queueing-prone Service Systems, Subject To Some Interaction Between Human Customers and Servers (face-to-face, Phone-to-phone, ...) Examples Include Public Service Centers, Telephone Operators, Banks and Hospitals. We Shall Study Queueing Models (mainly Analytical and Empirical ) That Have Been Found Useful For The Support of Planning, Analysis and Control of Service Operations.
Faculty: Data and Decision Sciences
|Undergraduate Studies
|Graduate Studies
Pre-required courses
94314 - Stochastic Models in Oper.research or 98413 - Stochastic Processes
Course with no extra credit (contains)
98805 - Topics On Service Operations For Manager
Semestrial Information
Weekly Hours
3.5 Academic Credit • 3 Lecture Hours • 1 Discussion Hours
Responsible(s)
Gal Mendelson
Exams
Session A: 19-09-2024 Session B: 25-10-2024Registration Groups
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Weekly Hours
3.5 Academic Credit • 3 Lecture Hours • 1 Discussion Hours
Responsible(s)
Gal Mendelson
Registration Groups
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|
Weekly Hours
3.5 Academic Credit • 3 Lecture Hours • 1 Discussion Hours